Terms of Use and Login

Through the AGUAS DE VALENCIA, SA website, accessible through the URL address www.aguasdevalencia.es, the company provides its visitors and users, residents in Spain, access to a range of services and related content with water supply.

The identification information on the portal owner is:

AGUAS DE VALENCIA, S.A.
Gran Vía Marqués del Turia, nº 19 46005, València, España
CIF A-46000477.
Registered in the Commercial Registry of Valencia, Volume 3237, Book 551 of the General Section of Companies, Folio 180, Sheet number V-7759, registration 242.  

USERS
The access and/or use of the website AGUAS DE VALENCIA, SA grants whoever acceses an user status by accepting from that moment, fully and unreservedly, the present general conditions, as well as the specific conditions, that may complement, modify, or replace the general conditions in relation to certain services and contents of the website.

CONTENT AND PROPER USE
AGUAS DE VALENCIA ensures that all content and services offered in www.aguasdevalencia.es respect the principle of human dignity, the principle of non-discrimination on the grounds of race, sex, religion, opinion, nationality, disability or any other personal or social circumstance, as well as the principle of protection of youth and childhood. Also, the USER undertakes to make good use of content and services of www.aguasdevalencia.es that will never be used for illegal purposes, or which may be contrary to public order, national defense or public health. Any use by the USER of content and services must respect the principles stated in the preceding paragraph.

UNILATERAL MODIFICATION
AGUAS DE VALENCIA SA may unilaterally change without notice whenever it deems appropriate the structure and design of the website as well as modify or eliminate services, contents and conditions of access and/or use of the website.

ENGLISH AND VALENCIAN TRANSLATIONS
Every information and documentation available in the English and/or Valencian version of this web site is provided for informational purposes only. In case of discrepancy between the content of the English and/or Valencian versions and the original Spanish version, the Spanish version shall prevail.

EXCLUSION OF WARRANTIES AND LIABILITY
Access to, and use of, the pages at www.aguasdevalencia.es will be under the sole responsibility of the USER. AGUAS DE VALENCIA, SA does not guarantee or is liable for damages of any kind due to the following circumstances: 1. The lack of continuity of www.aguasdevalencia.es and the malfunction of the web pages . 2. The lack of utility, suitability or validity of the services and content offered in www.aguasdevalencia.es regarding the results and expectations of the USER. 3. The existence of viruses or programs in the USER's computer or the presence of virus in the services provided by third parties through www.aguasdevalencia.es

TERM
The duration of service of the website and services is of indefinite character..

Without limiting the foregoing, AGUAS DE VALENCIA, SA reserves the right to interrupt, suspend or terminate the service of the website or any of the services included in the same terms as set out in the third condition.

INTELLECTUAL AND INDUSTRIAL PROPERTIES
The rights of intellectual property contained in the website of www.aguasdevalencia.es, its graphic design and computer codes, as well as trade names, trademarks and logos are owned by AGUAS DE VALENCIA SA, except in the cases where property belongs to another. Any reproduction, distribution, marketing or processing of content not expressly authorized by its owners constitutes an infringement of the rights of intellectual property protected by law.

JURISDICTION AND APPLICABLE LAW
These Terms of Use are governed by the provisions of Spanish legislation. In the event that any discrepancy or dispute arising from the interpretation or application of these Terms of Use or the content of the website in general AGUAS DE VALENCIA, SA and the USER expressly waive any other jurisdiction that may apply, submit to the jurisdiction of the Courts of the USER address. In the event that the user reside outside of Spain, AGUAS DE VALENCIA, SA and the USER, expressly waiving any other jurisdiction that may apply, submit to the jurisdiction of the Courts of the city of València.

RIGHTS OVER PERSONAL DATA
The personal data that you provide to us over the website, telephone or at the customer service offices shall be processed by the company responsible for the data indicated above for purposes of attending to your applications or putting into effect the contracts that you might have signed. Said data shall be conserved for the time necessary to perform these services, ultimately being kept in a historical file without additional processing, excepting that required by the laws in force at any time. To exercise rights over your data, you may:

  • Send a letter to the company’s registered office indicated above.
  • Consult at our customer service offices.
  • Consult across our website by clicking here.

More information regard to processing of personal data at Spanish Data Protection Agency.

AGUAS DE VALENCIA, S.A.